Gaming should be about fun, excitement, and entertainment — and making sure it stays that way is the core goal of responsible gaming at 399db. We believe that mindful, controlled gaming is the best kind of gaming.
399db's responsible gaming team is here for you around the clock
We've built several practical tools and features into 399db to make responsible gaming straightforward.
Set your own daily, weekly, or monthly deposit limit. Staying on budget has never been easier.
Set a session time limit before you start playing. Once the time is up, 399db will automatically send you a reminder.
Feel like you need a break? You can pause your account for any period from 24 hours up to 6 weeks.
If you need a longer break, choose self-exclusion. You can close your account for anywhere from 6 months to permanently.
The game will automatically stop once you've reached a set loss amount. It's the most effective way to keep financial losses within a safe limit.
Our specialist support team is available at all times to help with any responsible gaming questions or concerns.
Gaming is entertainment, not a livelihood. Responsible gaming at 399db means knowing your limits, being able to stop when you need to, and keeping gaming a healthy part of your life.
Responsible Gaming means keeping gaming a healthy, controlled, and enjoyable activity. In line with 399db's responsible gaming policy, every member should use the platform for entertainment purposes only — never as a way to solve financial problems.
Online gaming is fun, but excessive play can have a negative impact on your personal, family, and financial life. 399db wants every member to enjoy gaming in a healthy way — which is why we provide all the tools and support needed for responsible play.
Gaming becomes a problem when it's no longer under control. To ensure responsible gaming at 399db, we follow internationally recognised guidelines and monitor every member's gaming behaviour.
For responsible gaming at 399db, we recommend following a few core principles:
Problem gaming isn't always obvious right away. It can develop gradually and start to affect your personal life. According to 399db's responsible gaming guidelines, watch out for the following signs:
If two or more of these signs apply to you, contact 399db's support team or activate self-exclusion.
Only individuals aged 18 and above may register and play at 399db. We follow a strict age verification process to prevent minors from accessing the platform.
As a parent or guardian, it's your responsibility to ensure your child cannot access gaming platforms through your account or device. Here are a few simple steps you can take:
399db requires age verification for all new accounts. Any suspicious activity is automatically flagged and the account is suspended.
Using 399db's responsible gaming tools is simple. After logging in, go to the "Responsible Gaming" section to access all settings. Here's a step-by-step guide on how to set your limits:
Log in to your 399db account and navigate to the "Responsible Gaming" section from the profile menu.
Deposit limits, loss limits, session time limits, or betting limits — choose one or more based on what works for you.
Enter and confirm how much you want to limit — daily, weekly, or monthly.
Once a limit is activated, you'll receive a confirmation email. To increase a limit, you'll need to wait out the cooling-off period.
If you run into any trouble setting limits or need further advice, contact the 399db support team.
Answer the following questions honestly — use them to evaluate your gaming habits in line with 399db's responsible gaming guidelines.
Have you ever spent more than your planned budget and regretted it afterwards?
Have you ever found yourself saying "just one more round" when trying to stop — and it keeps happening?
Have you ever felt the need to hide your gaming habits from family or friends?
Are you placing bigger bets to recover losses or because you feel like "this time you'll win"?
Are work, studies, or family responsibilities being neglected because of gaming?
Do you feel moody, restless, or irritable when you're not gaming?
If you answered "Yes" to two or more of the questions above, please reach out to the 399db support team. Asking for help isn't a sign of weakness — it's the smart thing to do.
Here are the most frequently asked questions from members about responsible gaming.
399db believes that healthy, controlled gaming is the best gaming. Use our responsible gaming tools to start playing safely today.
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