399db Terms and Conditions — In clear, plain language For You

General Terms & Conditions

399db is an internationally licensed online gaming platform operated specifically for players in Bangladesh. These terms and conditions form a legally binding agreement between 399db and all its members. By using any 399db service, you agree to be bound by these terms.

These terms and conditions are written in English so every member can understand them clearly. However, in the event of a legal dispute, the English version shall be considered definitive. 399db reserves the right to amend these terms at any time, and members will be notified of any changes.

• This platform is intended for personal entertainment purposes only.
• Gaming for commercial purposes or on behalf of a third party is strictly prohibited.
• No content, software, or data from 399db may be copied or distributed without prior authorization.
• By using this platform, you confirm that online gaming is legal in your country under applicable local laws.

Account Registration & Rules

You must be at least 18 years old to register an account with 399db. Registration by minors is strictly prohibited, and any such account will be closed immediately upon discovery. Accurate and truthful information is required at the time of registration.

Each person may register only one account. Creating multiple accounts is a direct violation of 399db's terms and conditions, and will result in all accounts being suspended and any winnings forfeited.

• You must register with your correct name, email address, mobile number, and home address.
• Keeping your account password confidential is your own responsibility.
• Update your account information promptly if any details change.
• Documents may be required for KYC (Know Your Customer) verification.
• Sharing or transferring your account to another person is prohibited.

Payments & Transactions Policy

Deposits on 399db can be made via bKash, Nagad, and Rocket. Funds are generally credited to your account instantly. Minimum deposit amounts and maximum limits are clearly stated on the payments page.

Withdrawals must be made using the same payment method used for the original deposit. 399db typically processes withdrawals within 15 minutes to 24 hours, though verification requirements may extend this timeframe.

• Only use payment accounts registered in your own name.
• Transactions from third-party accounts are not accepted and will be returned.
• Transactions suspected of fraud will be held pending investigation.
• Transactions may be verified where required to comply with anti-money laundering laws.
• Wagering requirements must be met before a deposit bonus can be withdrawn.

Bonus & Promotion Terms

399db bonus and promotion offers are updated from time to time. Each bonus carries its own terms, which are clearly outlined on the bonus page or in the promotion details. Please read these terms carefully before claiming any bonus.

Bonus funds cannot be withdrawn until wagering requirements are met. If 399db determines that bonuses are being abused through any dishonest means, it reserves the right to cancel the bonus and, if necessary, close the account.

• The welcome bonus applies to your first deposit only.
• Any unused bonus will be automatically cancelled once it expires.
• Multiple bonus claims from the same IP address or device are not permitted.
• Cashback and reload bonuses are subject to separate terms.
• In any bonus-related dispute, 399db's decision is final.

Gaming Rules

Every game on 399db runs on third-party audited RNG (Random Number Generator) technology, meaning all game outcomes are completely random and impartial — no one can influence the result.

If a technical issue occurs during gameplay, 399db will review the session data. Results will be determined based on server-side logs. If a game is interrupted mid-session due to a lost internet connection, the bet will generally be considered valid.

• The rules for each game are clearly displayed within the game itself.
• Exploiting any bugs or glitches in the gaming software is prohibited.
• If you have a dispute regarding a game outcome, please report it to the support team.
• In Live Casino games, the dealer's decision is considered final.

Fair Use Policy

399db is committed to maintaining a fair and balanced gaming environment. Fraud, bot usage, collusion, or any attempt to exploit the gaming system for unfair advantage is strictly prohibited.

Our advanced fraud detection system runs 24 hours a day. If suspicious activity is detected, the account will be suspended immediately and an investigation will be launched. Any winnings found to have been obtained fraudulently will be forfeited.

• The use of automated software or bots is strictly prohibited.
• Claiming bonuses through multiple accounts is considered fraud.
• Colluding with other players to gain an unfair advantage is prohibited.
• Attempting to test or bypass the platform's security systems is strictly prohibited.

Privacy & Personal Data

399db takes your personal information seriously. Details provided at registration are used solely for account management, payment processing, and legal compliance. Your information is never sold or shared with third parties.

For more details, visit our Privacy Policy Please read this page carefully. Any requests to correct or remove information can be submitted through our support team.

• Your data is protected with 256-bit SSL encryption.
• Transaction records are retained for a legally specified period as required by law.
• You can opt out of marketing communications at any time.

Responsible Gaming Policy

399db believes gaming should be purely for entertainment. We want every member to play in a controlled, enjoyable way — which is why we offer a range of responsible gaming tools.

• Set daily, weekly, or monthly deposit limits at any time.
• Option to set a session time limit.
• Option to set a temporary account break (cooling-off period).
• Self-exclusion option — for a set period or permanently.

For more details, visit our Responsible Gaming Page Check it out or reach out to our support team — we're here to help, no questions asked.

Account Suspension & Closure Policy

399db reserves the right to suspend or permanently close an account at any time for the following reasons:

• Registering with false or inaccurate information.
• Creating multiple accounts.
• Using fraud, bots, or any other unfair methods.
• Harassing other members.
• Involvement in money laundering or any illegal activity.
• Violating any provision of these terms and conditions.

Members will be notified by email if their account is closed. To voluntarily close your account, please contact the support team.

Changes to Terms & Conditions

399db reserves the right to update these terms and conditions at any time. Members will be notified in advance of any significant changes via email or an in-platform notice. Continued use of the platform after changes take effect constitutes acceptance of the updated terms.

The "Last Updated" date at the top of this page always reflects the most recent revision. Contact the support team to request a copy of previous terms.